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Terms & Conditions
Please review this page carefully before placing an order or using our services.
Terms & Conditions
Effective Date: April 25, 2026
Welcome to Simpel Studio. These Terms & Conditions govern your access to and use of our website, https://glowbyjay.lk, and any purchases made through the website.
By accessing our website, browsing our products, placing an order, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. Website Owner
This website is operated by Simpel Studio. Throughout the website, the terms “we,” “us,” and “our” refer to Simpel Studio.
2. Use of the Website
By using this website, you confirm that:
You are at least 18 years old or using the website under the supervision of a parent or legal guardian
The information you provide is accurate, complete, and current
You will not use the website for unlawful or unauthorized purposes
You will not attempt to damage, misuse, hack, or disrupt the website or its services
We reserve the right to refuse service, cancel orders, or restrict access to users who violate these Terms & Conditions.
3. Products and Services
We make reasonable efforts to display product details, images, prices, descriptions, availability, and other information accurately.
However, we do not guarantee that all product descriptions, images, colors, prices, or other content on the website will be error-free, complete, or current.
Actual product colors may slightly vary due to lighting, photography, screen settings, or device display differences.
4. Product Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel orders if a product becomes unavailable.
If a product you ordered is unavailable after payment, we may offer an alternative product, store credit, or refund according to our Return & Refund Policy.
5. Pricing
All prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing errors, product information errors, or availability errors at any time. If an order is placed with incorrect pricing or incorrect product information, we may contact the customer to confirm or cancel the order.
6. Orders
When you place an order through our website, you agree to provide accurate billing, delivery, and contact information.
An order is considered accepted only after we confirm it. We reserve the right to refuse or cancel any order for reasons including but not limited to:
Product unavailability
Incorrect product or pricing information
Payment issues
Suspected fraud or unauthorized transaction
Incomplete or inaccurate customer information
Delivery limitations
7. Payments
We may accept online payments through secure payment gateways such as PayHere, as well as other payment methods displayed on the checkout page.
By selecting an online payment method, you agree to follow the terms and conditions of the relevant payment gateway or service provider.
Simpel Studio does not store full card details on the website. Online payment details are handled securely by the relevant payment gateway provider.
8. Delivery
We will make reasonable efforts to process and deliver orders within the estimated delivery period. However, delivery times may vary due to location, courier delays, public holidays, weather conditions, incorrect delivery details, or other circumstances beyond our control.
Customers are responsible for providing accurate delivery information. We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
9. Delivery Charges
Delivery charges, if applicable, will be displayed during checkout before the order is confirmed.
Delivery fees may vary depending on location, order value, delivery method, or promotional offers.
10. Returns, Refunds, and Cancellations
Returns, refunds, exchanges, and cancellations are handled according to our Return & Refund Policy.
Please review the Return & Refund Policy before placing an order.
11. Customer Responsibilities
Customers agree to:
Provide accurate account, billing, and delivery information
Review product details carefully before placing an order
Ensure someone is available to receive the delivery
Check the product upon receipt
Contact us promptly through /contact if there is an issue with the order
12. Promotions and Offers
Promotions, discounts, coupon codes, and special offers may be subject to additional terms and conditions.
We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice.
Promotional offers cannot be exchanged for cash unless specifically stated.
13. Intellectual Property
All website content, including text, images, graphics, logos, designs, product images, icons, and website layout, is the property of Simpel Studio or its content providers unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or use any website content for commercial purposes without prior written permission.
14. User Accounts
If account registration is available on our website, customers are responsible for maintaining the confidentiality of their account login details.
You are responsible for all activities that occur under your account. If you suspect unauthorized use of your account, please contact us through /contact.
15. Limitation of Liability
To the fullest extent permitted by law, Simpel Studio shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, services, payment gateway, delivery service, or third-party services.
Our total liability for any order shall not exceed the amount paid by the customer for that specific order.
16. Third-Party Services
Our website may use third-party services, including payment gateways, delivery providers, analytics tools, plugins, or external links.
We are not responsible for the content, policies, actions, or performance of third-party websites or service providers. Customers should review the relevant third-party terms and policies where applicable.
17. Privacy
Your use of our website is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.
18. Force Majeure
Simpel Studio shall not be responsible for delays, failures, or interruptions caused by events beyond our reasonable control, including but not limited to natural disasters, courier delays, strikes, government restrictions, technical failures, power interruptions, internet issues, or other unforeseen events.
19. Changes to These Terms
We reserve the right to update, modify, or replace these Terms & Conditions at any time. Updated terms will be posted on this page with the revised effective date.
Continued use of the website after changes are posted means you accept the updated Terms & Conditions.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka.
21. Contact Us
For any questions regarding these Terms & Conditions, please contact us through our Contact Us page
Effective Date: April 25, 2026
Welcome to Simpel Studio. These Terms & Conditions govern your access to and use of our website, https://glowbyjay.lk, and any purchases made through the website.
By accessing our website, browsing our products, placing an order, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. Website Owner
This website is operated by Simpel Studio. Throughout the website, the terms “we,” “us,” and “our” refer to Simpel Studio.
2. Use of the Website
By using this website, you confirm that:
You are at least 18 years old or using the website under the supervision of a parent or legal guardian
The information you provide is accurate, complete, and current
You will not use the website for unlawful or unauthorized purposes
You will not attempt to damage, misuse, hack, or disrupt the website or its services
We reserve the right to refuse service, cancel orders, or restrict access to users who violate these Terms & Conditions.
3. Products and Services
We make reasonable efforts to display product details, images, prices, descriptions, availability, and other information accurately.
However, we do not guarantee that all product descriptions, images, colors, prices, or other content on the website will be error-free, complete, or current.
Actual product colors may slightly vary due to lighting, photography, screen settings, or device display differences.
4. Product Availability
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel orders if a product becomes unavailable.
If a product you ordered is unavailable after payment, we may offer an alternative product, store credit, or refund according to our Return & Refund Policy.
5. Pricing
All prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing errors, product information errors, or availability errors at any time. If an order is placed with incorrect pricing or incorrect product information, we may contact the customer to confirm or cancel the order.
6. Orders
When you place an order through our website, you agree to provide accurate billing, delivery, and contact information.
An order is considered accepted only after we confirm it. We reserve the right to refuse or cancel any order for reasons including but not limited to:
Product unavailability
Incorrect product or pricing information
Payment issues
Suspected fraud or unauthorized transaction
Incomplete or inaccurate customer information
Delivery limitations
7. Payments
We may accept online payments through secure payment gateways such as PayHere, as well as other payment methods displayed on the checkout page.
By selecting an online payment method, you agree to follow the terms and conditions of the relevant payment gateway or service provider.
Simpel Studio does not store full card details on the website. Online payment details are handled securely by the relevant payment gateway provider.
8. Delivery
We will make reasonable efforts to process and deliver orders within the estimated delivery period. However, delivery times may vary due to location, courier delays, public holidays, weather conditions, incorrect delivery details, or other circumstances beyond our control.
Customers are responsible for providing accurate delivery information. We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
9. Delivery Charges
Delivery charges, if applicable, will be displayed during checkout before the order is confirmed.
Delivery fees may vary depending on location, order value, delivery method, or promotional offers.
10. Returns, Refunds, and Cancellations
Returns, refunds, exchanges, and cancellations are handled according to our Return & Refund Policy.
Please review the Return & Refund Policy before placing an order.
11. Customer Responsibilities
Customers agree to:
Provide accurate account, billing, and delivery information
Review product details carefully before placing an order
Ensure someone is available to receive the delivery
Check the product upon receipt
Contact us promptly through /contact if there is an issue with the order
12. Promotions and Offers
Promotions, discounts, coupon codes, and special offers may be subject to additional terms and conditions.
We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice.
Promotional offers cannot be exchanged for cash unless specifically stated.
13. Intellectual Property
All website content, including text, images, graphics, logos, designs, product images, icons, and website layout, is the property of Simpel Studio or its content providers unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, or use any website content for commercial purposes without prior written permission.
14. User Accounts
If account registration is available on our website, customers are responsible for maintaining the confidentiality of their account login details.
You are responsible for all activities that occur under your account. If you suspect unauthorized use of your account, please contact us through /contact.
15. Limitation of Liability
To the fullest extent permitted by law, Simpel Studio shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, services, payment gateway, delivery service, or third-party services.
Our total liability for any order shall not exceed the amount paid by the customer for that specific order.
16. Third-Party Services
Our website may use third-party services, including payment gateways, delivery providers, analytics tools, plugins, or external links.
We are not responsible for the content, policies, actions, or performance of third-party websites or service providers. Customers should review the relevant third-party terms and policies where applicable.
17. Privacy
Your use of our website is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.
18. Force Majeure
Simpel Studio shall not be responsible for delays, failures, or interruptions caused by events beyond our reasonable control, including but not limited to natural disasters, courier delays, strikes, government restrictions, technical failures, power interruptions, internet issues, or other unforeseen events.
19. Changes to These Terms
We reserve the right to update, modify, or replace these Terms & Conditions at any time. Updated terms will be posted on this page with the revised effective date.
Continued use of the website after changes are posted means you accept the updated Terms & Conditions.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka.
21. Contact Us
For any questions regarding these Terms & Conditions, please contact us through our Contact Us page
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