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Privacy Policy

Please review this page carefully before placing an order or using our services.

Privacy Policy

Effective Date: April 25, 2026

Welcome to Simpel Studio. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase through our website, https://glowbyjay.lk.

By using our website, placing an order, or submitting any information through our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you browse our website, create an account, place an order, make a payment, or contact us through our website.

The information we may collect includes:

Full name
Billing and delivery address
Email address
Contact number
Order details
Payment confirmation details
Account login details, if applicable
Any message or inquiry submitted through our website

We may also collect non-personal technical information such as browser type, device type, IP address, pages visited, time spent on the website, and website usage behavior.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Confirm payments and order details
Provide customer support
Send order updates and delivery notifications
Improve our products, services, and website experience
Prevent fraudulent or unauthorized transactions
Maintain website security
Comply with legal, accounting, and business requirements

We do not sell, rent, or trade your personal information to third parties.

3. Payment Information

Online payments on our website may be processed through secure third-party payment gateways such as PayHere. When you make an online payment, your payment details may be securely handled by the payment gateway provider according to their own security and privacy practices.

We do not store your full card details on our website. Customers are encouraged to review the privacy and security practices of the relevant payment gateway before completing a transaction.

4. Sharing of Information

We may share necessary information only with trusted service providers who help us operate our business, such as:

Payment gateway providers
Delivery and courier service providers
Website hosting and technical service providers
Legal, accounting, or compliance service providers, if required

These third parties are only provided with the information necessary to perform their services.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support website functionality.

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security, but we strive to protect your information using commercially acceptable methods.

7. Order and Transaction Records

We may retain order, payment, and transaction records for business, accounting, tax, legal, and customer service purposes. These records may be kept for as long as necessary to fulfill our legal and operational requirements.

8. Your Rights

You may request to access, correct, update, or delete your personal information where legally applicable. For any privacy-related request, please contact us through our Contact Us page:

/contact

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. Customers should review the privacy policies of those websites before providing any personal information.

10. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information through our website, please contact us through /contact.

11. Changes to This Privacy Policy

Simpel Studio reserves the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page with the updated effective date. Continued use of our website after changes are posted means you accept the revised Privacy Policy.

12. Contact Us

For any questions regarding this Privacy Policy, please contact us through our Contact Us page

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